Spa Membership Terms & Conditions
Discounts
- Discounts are only applicable on the days included in your membership.
- Discounts cannot be applied to spa days, gift vouchers, or packages already discounted.
- Discounts cannot be used in conjunction with any other offer or promotion.
- Discounts apply to the member only and cannot be extended to family or friends attending with them.
- 10% off overnight stays applies Sunday to Friday only.
Spa Sessions
- All sessions must be booked in advance. While last-minute slots may be available, these cannot be guaranteed.
- Each 2-hour spa session must be taken as a single visit and cannot be split into shorter sessions.
- Each session includes the use of one robe and one towel per person.
- Members are required to bring their own suitable footwear or may purchase spa footwear at reception for £3.50.
Membership Commitment
- All memberships are based on a 12-month minimum contract.
- Membership benefits are for individual use only and are non-transferable.
Exclusions.
- Membership benefits and discounts are not valid on special occasions or peak dates, including: Valentine's Day, Easter Sunday, Christmas Eve, Christmas Day, Boxing Day, New Year's Eve, New Year's Day, Mother's Sunday, Father's Day.
For any questions about our memberships, please contact relax@norfolkmead.co.uk or call 01603 737 531.