Each day, we watch moments unfold that stay with us long after they’ve passed: families reconnecting over dinner, friends laughing until they cry, couples finding time for one another, guests simply breathing out after a long year. These moments may seem small, but together they create the soul of this place. And it is because of you that The Norfolk Mead feels alive, warm and full of purpose.
This year has brought us so many reminders of why we do what we do. The familiar faces who return year after year, the new guests who instantly feel like part of the story, the quiet kindnesses we see between strangers. We carry these moments with us - they shape us more than you may realise.
And behind it all stands our incredible team. Their dedication, their care, their humour, their heart… we see it every day, and we are humbled by it. They are the reason each guest feels looked after, and we couldn’t be more grateful for the spirit they bring to this place.
To everyone who has shared even a single memory with us this year—thank you. You’ve given us moments we will remember, and you’ve helped create a space that feels far more like a community than a hotel.
Wherever this festive season finds you - surrounded by family, spending time with friends, or taking a quiet moment for yourself - we wish you a Christmas filled with comfort, joy and connection. And may the New Year bring you peace, laughter and space for new memories.
And in the words of Love Actually… “If you can’t say it at Christmas, when can you 'ey?”
So here it is: thank you, truly, from the bottom of our hearts.
With our warmest love and gratitude,
Anna and James x
